Welcome to your new phone!
You’ll be ready to stream, snap, and share in no time. Use this quick start guide to walk through the basics of getting your new phone up and running. Run into an issue or need a little more assistance? Don’t worry! We’re here to help. Give us a call, chat us, or send us an email. And of course, you can pop into any one of our 18 retail locations for a little in-person assistance. Thanks for shopping local and choosing Jump.ca for your wireless needs.
Transfer your SIM card
To remove your SIM card from your current device:
To insert the same SIM card in your new device:
WARNING: Microphones are often mistaken for the SIM card tray removal slot. Look for the SIM card tray partitionto identify the correct slot.
Sign in with your Apple ID
Your Apple ID is the account that you use to access all Apple services and makeall of your devices work seamlessly together. After you login, you can use the App Store, iCloud, iMessage, Apple Music, Apple TV+, and more.
Sign in on your iPhone
Sign in with your Google ID
To download apps from the Google Play Store and download apps from it, you need to add a Google account.
*When you add your Google account, you’ll be able to access emails using the Gmail app on your phone.
Getting started with your new iPhone -https://support.apple.com/explore/new-to-iphone
Getting started with your new Galaxy -https://www.samsung.com/uk/getting-started/